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Discussion topic: WiFi keeps dropping out

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This message was authored by: RobOld

WiFi keeps dropping out

Since we changed to fibre we are having problems on a daily basis with the WiFi randomly dropping out. This is happening repeatedly. We never had this problem on the old WiFi. My wife works from home and it is constantly losing connection for short time periods in the middle of teams calls. She relies on a solid broadband connection and it currently isn't good enough

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This message was authored by: SuperMatt

Re: WiFi keeps dropping out

Posted by a Sky employee

Morning, @RobOld. I'll send you an invite to a private chat shortly and we can help you get this working for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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