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Discussion topic: WiFi keeps dropping out!!

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This message was authored by: HelenaK1

WiFi keeps dropping out!!

Ever since switching from previous Sky broadband to the supposedly new Sky Max 150 my internet keeps dropping connection from all devices! Online checks show there's nothing wrong (apart from it saying there's a poor connection to the hub) the speed is great at 150 but that's no use if the signal keeps dropping out! Not happy. There's clearly an in issue with the connection to the house.

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This message was authored by: Chrisee

Re: WiFi keeps dropping out!!

Posted by a Superuser, not a Sky employee. Find out more

@HelenaK1 what happens to the LEDs on uour hub? They indicate what the fault maybe and this pagectells you what to do https://www.sky.com/help/articles/hub-lights-explained-start

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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