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Discussion topic: WiFi keeps dropping out

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This message was authored by: Kimberly333

WiFi keeps dropping out

Glitching WiFi and WiFi just completely dropping out all over the house.
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This message was authored by: Chrisee

Re: WiFi keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Kimberly333 wifi coverage depends in the layoutvand type of construction of your home. Many houses need more than a single wifi source to get usablecwifi in every room. Check your hub is in the best position which is out in the open on a surface above obstructions like radiators beyond that consider either buying Sky's WiFi Max add-on see https://www.sky.com/help/articles/sky-wifi-max or buying your own wifi kit.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Kimberly333

Re: WiFi keeps dropping out

I've already done all of this and had an engineer out to place everything correctly. 

This message was authored by: Dobbers78

Re: WiFi keeps dropping out

Mine is dropping out too. This hasn't happened before

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This message was authored by: Kimberly333

Re: WiFi keeps dropping out

I've already done all of this and had an engineer out to arrange all of the extenders.

This message was authored by: Chrisee

Re: WiFi keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Kimberly333 suggest you call Sky andcask for another visit but there are properties thst are almost impossible to network using `WiFi no idea if your's is one. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Kimberly333

Re: WiFi keeps dropping out

Thanks. I didn't have any issues with BT WiFi, so think it's just a sky issue. 

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