Discussion topic: WiFi keeps dropping out
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Message posted on 26 Mar 2024 08:22 PM
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WiFi keeps dropping out
Hi,
my broadband keeps dropping in and out, my whole sky q is slow, apps won't load etc, when it drops out it I try to reconnect on my phone and it says incorrect password even though I haven't entered this. I will attach a screenshot of my stats
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Message posted on 26 Mar 2024 08:29 PM
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Re: WiFi keeps dropping out
@Dowding1997 I'm afraid what you posted is not your router stats.
Please can you post your router stats so the forum can advise on any issues. This link explains how to do that, you need to follow it to the very last screeen, https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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