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Discussion topic: WiFi keeps dropping out

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This message was authored by: rianderson

WiFi keeps dropping out

My WiFi connection keeps dropping multiple times per day. The ethernet connection is fine and I have good speeds to the router but any devices connected via WiFi lose connection multiple times, sometimes just for a few minutes but others sometimes the router has to be turned on/off for the WiFi to reconnect. The mysky app keeps saying there's no problem but I've got several devices which need to be reconnected daily 

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This message was authored by: Addie15

Re: WiFi keeps dropping out

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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