Consistent issues with connecting to Wi-Fi. Multiple devices failing to connect

[PlimmerD]

My Wi-Fi has been inconsistent for some time - I was sent a new sky router a few weeks ago but if anything it's now worse.  Broadband stalls, devices can't see router to connect to and today broadband is terrible.  We rely on Wi-Fi calling due to no mobile signal, all phones keep losing Wi-Fi calling connection mid call.  Broadband and Wi-Fi checker on phone keeps telling me all is ok (when I can manage to connect) but clearly there is a problem 

[Tom-W19]

Hi @PlimmerD 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147