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Discussion topic: WiFi keeps dropping off

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Avatar for Leoni121
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This message was authored by: Leoni121

Message posted on ‎02 Oct 2026 12:37 PM

WiFi keeps dropping off

It says the wifi is on on my devices, but it'll just randomly disconnect and drop off 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎02 Oct 2026 01:14 PM

Re: WiFi keeps dropping off

Posted by a Superuser, not a Sky employee. Find out more

@Leoni121 

The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:

 

https://www.sky.com/help/articles/hub-lights-explained-start

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