Discussion topic: WiFi keeps disconnecting
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Message posted on 27 Apr 2026 02:37 PM
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WiFi keeps disconnecting
Since my broadband was upgraded to full fibre, my router is struggling to connect to certain devices, mainly mobile phones and my work laptop. Repeatedly asks me to input password and the. Connection lasts a couple of minutes before disconnecting again. Ran tests and says there are no issues in the area or my hub. Any ideas?
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Message posted on 27 Apr 2026 04:51 PM
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Re: WiFi keeps disconnecting
Try going through this to see if it helps:
If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:
https://www.sky.com/help/articles/sky-wifi-max
Select "No, I still need help" at the bottom on the above link.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 28 Apr 2026 09:19 AM
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Re: WiFi keeps disconnecting
Thanks for this @caesarome
I've already tried both of these and still having issues. Even moved the booster closer
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