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Discussion topic: WiFi keeps disconnecting

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Avatar for Hattie-Jax_
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This message was authored by: Hattie-Jax_

Message posted on ‎28 Oct 2025 01:11 PM

WiFi keeps disconnecting

My WiFi keeps disconnecting whilst my partner and I are trying to work. I can't see any issues with the hub but we're left without Internet for approximately 2 minutes before it reconnects again
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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎28 Oct 2025 03:46 PM

Re: WiFi keeps disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Hattie-Jax_ do the lights on the hub change when you lose connection? See https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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