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Discussion topic: WiFi keeps disconnecting

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This message was authored by: Boyce1309

WiFi keeps disconnecting

My PlayStation keeps disconnecting from the WiFi. My router lights doesn't change and stays on and nothing seems to a problem on the sky app when I test the router and connection etc 

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This message was authored by: arcadeavenger

Re: WiFi keeps disconnecting

Posted by a Sky employee

Hi @Boyce1309, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.
 

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