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Discussion topic: WiFi issues
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This message was authored by: Gord55
Message posted on 15 Aug 2026 06:27 AM
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WiFi issues
Having real connectivity issues in Glasgow. Done all the checks, had a new router, checked security settings but still cant connect Xbox or PS5. Timing out or server issues. TVs having to constantly sign back in.
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This message was authored by: Danz994
Posted by a Sky employee
Message posted on 15 Aug 2026 07:08 PM
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Re: WiFi issues
Hi there @Gord55 Thanks for your first post on the Community forum.
I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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