WiFi issues

[ChloeShelley98]

We recently changed WiFi with Sky and this appears to be running slower/buffering and generally causing more issues. I was advised when setting this up that this would be better than the previous WiFi we had. Can sky please look into this 

[Daniel0210]

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@ChloeShelley98 wrote:

Can sky please look into this 

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@ChloeShelley98 
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

If the Wi-Fi has become slow see this link

https://www.sky.com/help/articles/broadband-diagnostic-start 

otherwise contact Sky to report. The quickest way is by dialling 150 from your landline phone.