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Discussion topic: Return box for broadband equipment
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This message was authored by: Bartkov
Message posted on 09 Aug 2026 03:47 PM
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Return box for broadband equipment
Please urgently send me a return box for broadband equipment, as no one will be living at the address on August 14th, so I want to send the broadband equipment on August 14th.
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 09 Aug 2026 04:01 PM
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Re: Return box for broadband equipment
@Bartkov No one here can send you anything, you could use your own packaging and you can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband
Remember to keep your proof of posting.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 09 Aug 2026 04:12 PM
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Re: Return box for broadband equipment
Packaging is sent near the end of the notice period which is 14 days after cancelling broadband so if it doesn't arrive you need to follow the advice from @GD1
I take it you have cancelled?
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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