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Discussion topic: WiFi issues

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This message was authored by: Tracy1108

WiFi issues

We have had intermittent issues with the WiFi for weeks now where it will just drop out mid way through watching something on the main sky box such as through the app section . While trying to watch an episode on the 5 app I have counted it freezing and having to restart it 9 times so far 

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This message was authored by: LJB-C

Re: WiFi issues

Posted by a Sky employee

Hello @Tracy1108, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141


 

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