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Discussion topic: Broadband keeps dropping out

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This message was authored by: Dunc81

Broadband keeps dropping out

Broadband appears fine and connection is fast and then it just drops. It will then reconnect, which takes a couple of minutes. Sometimes it then stays connected, sometimes it repeatedly drops. This is now happening several times a day. 

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This message was authored by: LJB-C

Re: Broadband keeps dropping out

Posted by a Sky employee

Hello @Dunc81, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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