WiFi issues

[Scooby551]

Hi I have been having problems with my WiFi since I upgraded my Internet to the fastest speed. And got a new router. It is not connecting properly and keeps saying no Internet connection on many of my items eg phone, picture frame, tablet , my daughters phone. And my ring door bell . Wr cannot get on there at all. Everytime I run a system check it says it's all OK. But it's still not working as it should do.

[Brill+Gill]

Hi @Scooby551, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141