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Discussion topic: WiFi issues

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Avatar for Gemma123456
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This message was authored by: Gemma123456

Message posted on ‎08 Jul 2026 02:17 PM

WiFi issues

Since changing to fibre the connection and WiFi has been awful. It's no longer picking up around the house. I'm paying for extra boosters which I haven't received. I haven't had Wifi on and off for 2 days. Firstly there was an outage yesterday and today I have no WiFi at all. I am trying to work from home and can't work. 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎08 Jul 2026 04:48 PM

Re: WiFi issues

Posted by a Superuser, not a Sky employee. Find out more
@Gemma123456 wrote:

I'm paying for extra boosters which I haven't received.

The boosters are loaned if you have Broadband Max on your account so if this is the case as they are not sent automatically have you spoken to Sky about having some sent out to you.

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