WiFi issues

[bunny+betts]

For the last week where having massive problems with the WiFi . Where all having to use are 4g on the phones .and some morning all the connections to tv have gone and we have to reboot the sky q box . 

[caesarome]

@bunny+betts 

Try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is if no help give Sky a call to report it to them.