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Discussion topic: WiFi issues

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DaveCook
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This message was authored by DaveCook This message was authored by: DaveCook

WiFi issues

‎25 Nov 2024 11:51 AM

I don't seem to have WiFi to any of my devices 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: WiFi issues

‎25 Nov 2024 12:09 PM

Posted by a Superuser, not a Sky employee. Find out more

If rebooting the broadband hub doesn't fix it then the first thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

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