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Discussion topic: WiFi issues

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This message was authored by: AyeshaBee

WiFi issues

Hi. Recently moved back to sky broadband from Vodafone. The WiFi disconnects regularly and we are also having issues with it reaching upstairs. We don't live in a massive house and and are not rural.
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This message was authored by: Daniel0210

Re: WiFi issues

Posted by a Superuser, not a Sky employee. Find out more

@AyeshaBee wrote:
having issues with it reaching upstairs. We don't live in a massive house and and are not rural.

@AyeshaBee 

If you already have 'Wi-Fi Max', or now choose to purchase it as an add-on (currently £6 a month), Sky will loan you up to 3 booster pods. Call Sky to arrange the first one. Just dial 150 free from your Sky Talk landline.

 

To add a second or third pod it requires an engineer visit to check your set up.

 

https://www.sky.com/help/articles/sky-wifi-max 

 

https://www.sky.com/broadband/wifi-max 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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