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Discussion topic: WiFi issues

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This message was authored by: MeganAH

Message posted on ‎07 Oct 2025 04:07 PM

WiFi issues

Every evening around 9pm until midnight I have connection issues with my TVs. My partner and I both have to use our mobile data and come off the WiFi. The TVs are extremely lagging due to the WiFi connection. I use the WiFi all day for work and it's fine, it only seems to be a problem in the evening.

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This message was authored by: Chrisee

Message posted on ‎07 Oct 2025 04:12 PM

Re: WiFi issues

Posted by a Superuser, not a Sky employee. Find out more

@MeganAH you are probably getting interference when your neighbours start using their WiFi. Solution is improving the WiFi signal in your home Streaming TV requires a steady connectuon so isxsesitive to interference.

 

Sky sell a package called WiFi Max which can help see https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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