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Discussion topic: WiFi issues connection slow or not connecting
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This message was authored by: RachelReid05
Message posted on 01 Jan 2026 01:27 AM
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WiFi issues connection slow or not connecting
Im having issues with WiFi upstairs in my house and in 3 downstairs rooms. 2 of the downstairs rooms are at the back of the house and 1 is at the front across from the living room and in the hall between the living room and front bedroom there is a pod) All of upstairs is effected and this has been ongoing.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 01 Jan 2026 08:30 AM
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Re: WiFi issues connection slow or not connecting
@RachelReid05 wifi signal strength depends on the layout and how your home is built. Older properties with solid walls often have issues.
As a first step check your hub is in the best podition which is off the floor on a surface out in the open if it is then you are going to need boosters which Sky can provide if you buy their WiFi Max package.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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