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Discussion topic: WiFi issues again

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This message was authored by: Kieron19

WiFi issues again

WiFi issues again this weekend. Happened last week and magically worked Monday morning.

Cannot connect any devices including the sky q box. Skys down checker says everything is fine?

On a side note none of the offers I see for renewals come up when I log in? Assume someone from sky will call to discuss this.  

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This message was authored by: Daniel0210

Re: WiFi issues again

Posted by a Superuser, not a Sky employee. Find out more

@Kieron19 wrote:

On a side note none of the offers I see for renewals come up when I log in? Assume someone from sky will call to discuss this.  


@Kieron19 

No. If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by calling Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

It’s apparent that significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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