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Discussion topic: Broadband Shield
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This message was authored by: MB71
Message posted on 24 Aug 2025 06:26 PM
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Broadband Shield
I have upgraded my broadband to Superfast , but still don't have option to use Broadband Shield. Can someone help me please how to get this fixed. Thanks
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Aug 2025 08:00 PM
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Re: Broadband Shield
@MB71 Broadband Shield is included with every Sky conection. If the settings sre not accessible in the Profuct Options area of the My Sky app or website check you are signing in with the Sky id linked to the account. If you are sure you are call Sky as the account options needd dorting.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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