0

Discussion topic: WiFi issue

Reply
This message was authored by: Br11964

WiFi issue

Hello there I haven't had this issue for the past 2 days now it's started not connecting in the 1 space in my home it works everywhere else but there even tho it was working last night
Reply

All Replies

This message was authored by: Chrisee

Re: WiFi issue

Posted by a Superuser, not a Sky employee. Find out more

@Br11964 You need to consider what lies in the path between the location of the hub and the area with the dead spot. Wifi signals are carried ultra high frequency microwaves so are blocked by even a thin layer of metal. They are attenuatedcwhen passing through solid objects  like walls.furniturecand even people.. This why it is advised to place the hub out innthe open on a surface above obvious obstructions like radiators.

A useful tool is an app called WiFi sweetspots that you can download ontona phone and will tell you in near realtime the speed of the wifi connection from the router as you move round the house. .

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply