Broadband
0

Discussion topic: WiFi issue

Reply
sjeve1421
What's this?
This message was authored by sjeve1421 This message was authored by: sjeve1421

WiFi issue

‎08 Jul 2024 11:07 AM

My Sky app says wifi and broadband is working ok even when I’m not even connected to the wifi!! I’m on 4g!! How can this be? The wifi signal from the hub is shocking! I’ve only just joined Sky 5 days ago and already regretting it. Can anyone help? The hub is in exactly the same position as the old BT hub where I had no issues thanks

Report post
Post 1 of 2
137 Views
Reply
0 Likes
Reply

All Replies

jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: WiFi issue

‎09 Jul 2024 03:05 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @sjeve1421 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 2 of 2
101 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion