Posted by a Superuser, not a Sky employee. Find out more
@Nigel_Charleswo wrote: We have the WiFi hub in a central area of the house but the internet quite often drops out and is very unreliable
Firstly, unplug the hub for 10 minutes and then reboot, hopefully a channel rescan will find a less congested wifi channel.
Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).
********************************************************** Not a Sky employee ********************************************************** Sky Q with 2GB UHD box wired to the Sky Max router Samsung S95C TV, HDMI to Sonos Beam Gen 2 Sky FTTP 500Mb to Max Hub Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
