WiFi is in and out and the speed is poor

[DonnaT87]

WiFi is in and out 

87mbs when we first got it it was 400 and was great now it's not I'm paying more and receiving what I used to get or worse 

[Addie15]

Hi there, @DonnaT87. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.