Discussion topic: WiFi / internet dropping and coming back intermittently
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 26 Feb 2024 10:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
WiFi / internet dropping and coming back intermittently
Since yesterday evening my wifi just keeps disconnecting and then after maybe 20 minutes coming back again for maybe another 20 mins to an hour or so. I have tried resetting, checked all cables etc. it makes no difference and everything appears fine. It has dropped again this morning whilst I'm trying to work from home. Very poor.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 26 Feb 2024 10:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: WiFi / internet dropping and coming back intermittently
Forgot to mention above, the "voice" light on the router is amber.
Message posted on 26 Feb 2024 03:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: WiFi / internet dropping and coming back intermittently
@AndrewBrunts Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If you have found this solution helpful please tick this as the answer.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page