0

Discussion topic: WiFi in different rooms away from the hub

Reply
This message was authored by: Dom38

WiFi in different rooms away from the hub

I’m a new sky customer and had broadband fitted on Monday. Sadly, we are struggling to connect to the WiFi in many rooms around our home.  Can we have help boosting our signal as the current system is not fit for purpose

Reply

All Replies

This message was authored by: TimmyBGood

Re: WiFi in different rooms away from the hub

Posted by a Superuser, not a Sky employee. Find out more

@Dom38 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply