Discussion topic: WiFi hub
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Message posted on 20 Feb 2026 12:26 PM
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WiFi hub
Does the engineering bring the broadband hub
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Message posted on 20 Feb 2026 12:32 PM
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Re: WiFi hub
No: Hubs are despatched in advance of any installer visit.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 20 Feb 2026 12:35 PM
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Re: WiFi hub
Hubs for new activations are normally dispatched via Royal Mail to arrive a few days prior to the activation date.
Once sent out you can usually track its progress.
The postie will usually leave it hidden if no one is in. You shouldn't need to sign for it. The postie should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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