Discussion topic: WiFi help
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Message posted on 28 Oct 2025 11:07 AM
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WiFi help
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Message posted on 28 Oct 2025 11:57 AM
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Re: WiFi help
@Tammy_86 What does the service check tell you are getting to the router? If you are getting the speed you are supposed to, the speed within the property can change depending if the devices are connected via a wired connection or a Wi-Fi connected device.
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Message posted on 28 Oct 2025 11:59 AM
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Re: WiFi help
It's telling me the speed is lower than they promised.
Message posted on 28 Oct 2025 12:03 PM
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Re: WiFi help
@Tammy_86 Does it give you any information on how fix this lower speed?
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Message posted on 28 Oct 2025 12:05 PM
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Re: WiFi help
No it's just saying phone to make a claim.
Message posted on 28 Oct 2025 01:48 PM
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Re: WiFi help
@Tammy_86 Give Sky a call to see what they and can be done to fix the speed loss.
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