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Discussion topic: WiFi help

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This message was authored by: Tammy_86

WiFi help

My WiFi isn't as fast as I got told it would be .
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This message was authored by: Highlinder

Re: WiFi help

Posted by a Superuser, not a Sky employee. Find out more

@Tammy_86  What does the service check tell you are getting to the router? If you are getting the speed you are supposed to, the speed within the property can change depending if the devices are connected via a wired connection or a Wi-Fi connected device.

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This message was authored by: Tammy_86

Re: WiFi help

It's telling me the speed is lower than they promised.

This message was authored by: Highlinder

Re: WiFi help

Posted by a Superuser, not a Sky employee. Find out more

@Tammy_86  Does it give you any information on how fix this lower speed?

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This message was authored by: Tammy_86

Re: WiFi help

No it's just saying phone to make a claim.

This message was authored by: Highlinder

Re: WiFi help

Posted by a Superuser, not a Sky employee. Find out more

@Tammy_86  Give Sky a call to see what they and can be done to fix the speed loss.

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