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Discussion topic: WiFi extenders

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This message was authored by: Nic124

WiFi extenders

Hi, does anyone know how I can get a couple of wifi extenders from Sky or what other wifi extender models will work with Sky full fibre?

 

I swapped to Sky Full fibre 150 a month ago and the coverage and speeds I'm getting at home are poor.  

 

It's very slow unless you sit in the same room as the router, which isn't practical. 

I feel pretty disappointed, I had thought switching to their full fibre would improve my coverage and make streaming and gaming much faster.  I urgently need a solution.

Thanks 

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This message was authored by: TimmyBGood

Re: WiFi extenders

Posted by a Superuser, not a Sky employee. Find out more

@Nic124 

 

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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