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Discussion topic: WiFi drops
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This message was authored by: Laura483
Message posted on 28 May 2026 02:02 PM
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WiFi drops
Hi I've just taken out sky broadband to go with my sky glass moved from bt which was always fine but just got too expensive now I'm currently sat outside in my garden and my wifi isn't connected but it is when I go inside I've never had this issue before
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 30 May 2026 03:12 PM
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Re: WiFi drops
Hi @Laura483
Every ISP router is different and where one might reach your garden for WiFi, the other may not. Your garden is not classed as a room in your home so would not be covered under the WiFi guarantee.
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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