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Discussion topic: WiFi drops out several times a day

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This message was authored by: Lisa1901

WiFi drops out several times a day

My WiFi drops out several times a day for 2-3mins at a time. Have had 3 engineers (2 openreach, 1 sky) each blaming the other for the issue . Sky say problem is outside, Openreach say it's inside, have had a new router since Saturday and no improvement! WiFi started playing up in December and had previously been fine for years before that.

Not sure what to do next? 

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This message was authored by: Tom-W19

Re: WiFi drops out several times a day

Hi @Lisa1901 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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