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Discussion topic: WiFi drops every 5

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MahyarH1
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This message was authored by MahyarH1 This message was authored by: MahyarH1

WiFi drops every 5

‎27 Nov 2024 11:47 PM

The sky wifi been going out every 5 minutes or less, and it comes back again with the same cycle again and again. 

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: WiFi drops every 5

‎28 Nov 2024 07:52 AM

Posted by a Superuser, not a Sky employee. Find out more

@MahyarH1 what happens to the lights on the Sky hub see https://www.sky.com/help/articles/hub-lights-explained-start?

 

If the issue continues call Sky as something is seriously wrong.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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MahyarH1
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This message was authored by MahyarH1 This message was authored by: MahyarH1

Re: WiFi drops every 5

‎29 Nov 2024 03:10 PM

Nothing happens to the lights it remains the same green light for all three of them. It drops out every 5 minutes and it comes back again, it's been like that for couple of days and this never happened before.

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