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Discussion topic: WiFi drops all the time

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This message was authored by: JamesB75

WiFi drops all the time

I have recently moved to Sky for their full fibre gigafast service, the speed into my router is good but my WiFi constantly drops in and out.  I have gone through all the troubleshooting steps but the issue remains and I cannot find any way to speak to someone and just go round and round in an automated journey!!!

What can I do to fix.  I never had this WiFi problem with my previous provider

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This message was authored by: Greenfingers001

Re: WiFi drops all the time

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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