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Discussion topic: WiFi dropping

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This message was authored by: KS290

WiFi dropping

Hi, 

 

Both yesterday and today the internet keeps dropping out. The wifi box shows an orange light on internet and voice, the other 2 lights are green. It happened yesterday and it's happening again now but when I check the status online it says everything is fine. It's impacted my working from home now 2 days in a row.

 

Thank you.

 

Kay

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This message was authored by: Highlinder

Re: WiFi dropping

Posted by a Superuser, not a Sky employee. Find out more

@KS290  Is this happening at the same time of day or does it not matter and just drops out?

 

Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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