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Discussion topic: WiFi dropping
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This message was authored by: Adam_Foley
Message posted on 18 May 2026 07:52 PM
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WiFi dropping
My WiFi drops constantly. Every morning I have to wps my sky box to my router and most evenings the WiFi drops on my connected devices. This evening I was watching Disney plus and the connection dropped off 4 times before i gave up watching it. I never had these issues with my copper cable that was running at 30mbps. Then when I had the box 5, that was fine, no issues. Now I have box 6 it is constantly dropping connection, and I now have 2 pods and 2 range extenders. Before I only needed 1 range extender. This should be better and more advanced, but it is just a bad experiance. I'd rather go back to what I had before. There are boxes everywhere and I am running out of plug sockets!
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This message was authored by: -Heather-
Posted by a Sky employee
Message posted on 19 May 2026 11:55 AM
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Re: WiFi dropping
Hi @Adam_Foley, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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