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Discussion topic: WiFi dropping out!
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This message was authored by: Sami87
Message posted on 04 Apr 2024 08:49 PM
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WiFi dropping out!
The app is saying all is fine but yet I downloaded a speed check app and I'm not even getting 101 downloaded speed and upload speed 65!!! This is not acceptable! I've been checking for the last month and I'm definitely not getting what I'm paying for!
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 05 Apr 2024 07:48 AM
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Re: WiFi dropping out!
@Sami87 how are you measuring speeds if its overcwifi you are often just checking the WiFi speed from your hub to your device which will often be slower than a full fibre connection to the hub which is what you are paying for. Check the speed over a direct ethernet connection with nothing else running to see if your connection is running slowly.
Wifi speeds in your home depend on the layout, type of construction and level of interference which are not something Sky can control.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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