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Discussion topic: WiFi dropping out on devices

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Rammy+Latic
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This message was authored by Rammy+Latic This message was authored by: Rammy+Latic

WiFi dropping out on devices

‎06 Apr 2024 11:19 AM

Well over a week ago, we recently had our broadband upgraded. We are now having trouble connecting devices to WiFi. 

The devices connect and then a minute later drop out to 4G. I have tried all troubleshooting fixes to no avail. My Sky app says the connection and WiFi is fine. Never had issues like this before. Any advice? 

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: WiFi dropping out on devices

‎11 Apr 2024 10:51 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rammy+Latic Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...

 

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