Discussion topic: WiFi dropping out every night since broadband changed to Sky
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Message posted on 22 Dec 2025 03:10 AM
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WiFi dropping out every night since broadband changed to Sky
We changed our broadband to Sky a couple of weeks ago. Since then our WiFi drops out every night after midnight.
I follow the instructions to reconnect and it rarely works so I have to wait until the morning to use it again.
I really do not want to have to go through trying to reset it every day. We never had to do that with our old broadband so don't know why it is happening now.
Please can anyone offer any suggestions so I don't need to do this every night?
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Message posted on 22 Dec 2025 05:33 AM
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Re: WiFi dropping out every night since broadband changed to Sky
It won't necessarily happen on a Sunday night but any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...
If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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