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Discussion topic: WiFi dropping in & out

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Avatar for Mazza1212
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This message was authored by: Mazza1212

Message posted on ‎11 Apr 2026 05:34 PM

WiFi dropping in & out

My WiFi has been dropping in & out for 3 days now. I have tried everything suggested & can't seem to find a number to speak to anyone. This is getting beyond a joke as I work from home. All sky want to do is up my monthly contract to include boosters, I don't need them. I work next to my hub & pay for the gigafast broadband. Does anyone have any contact details please?
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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎11 Apr 2026 06:06 PM - last edited: ‎11 Apr 2026 06:07 PM

Re: WiFi dropping in & out

Posted by a Superuser, not a Sky employee. Find out more
@Mazza1212 wrote:
I work next to my hub 

Have you considered trying an ethernet cable to see if this resolves the dropout issue?

 

If you are using a laptop without an ethernet port, USB to ethernet adapters are now very reasonably priced.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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