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Discussion topic: WiFi dropped out - now saying captive WiFi. All tests claim there is no issue.
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This message was authored by: Natsouth
Message posted on 21 Mar 2025 09:52 PM
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WiFi dropped out - now saying captive WiFi. All tests claim there is no issue.
As per the title. Disconnected and reconnected cables, powered off and on. No luck.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Mar 2025 07:52 AM
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Re: WiFi dropped out - now saying captive WiFi. All tests claim there is no issue.
@Natsouth check the lights on the Sky hub and use this trouble shooter https://www.sky.com/help/articles/hub-lights-explained-start
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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