Discussion topic: Sky Q no internet connection
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‎27 Jan 2025 11:50 AM
The message on the tv screen says "you do not have Internet connection right now." Have tried all the usual resettings without success. One of the 3 green lights on the Openreach ONT box is flickering the other too are solid.
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‎28 Jan 2025 09:21 AM
Posted by a Sky employeeHi there @Bill671 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147