WiFi disconnects

[MattELlis1]

Hello I've recently got sky WiFi but keep noticing it keeps disconnecting from WiFi to 4g for a few seconds constantly the overall WiFi seems be ok but the disconnect is quite annoying 

[Allan95]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[LiamM1990]

I have this issue too. Twice I've been told someone will reach out and it never happens.

[Allan95]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[LiamM1990]

Nobody has reached out 

[lainys]

Good Morning MattELis1. 

I hope you're doing well. I will arrange for a private message to be sent to you today. 

Thank you 

Lainy