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Discussion topic: WiFi dipping in and out

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This message was authored by: Maddy72

Message posted on ‎20 Mar 2025 07:19 AM

WiFi dipping in and out

For a few days, the WiFi signal dips in and out throughout the day. My son is frustrated that he's using data, I'm frustrated because when I run checks, everything comes up as working/connected fine (unless due to WiFi offline and checks can't run🤦🏻‍♀️) Help!
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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎20 Mar 2025 07:30 AM

Re: WiFi dipping in and out

Posted by a Superuser, not a Sky employee. Find out more

@Maddy72 check the lights on the Sky hub when you lose connection and follow this trouble shooter https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Maddy72

Message posted on ‎20 Mar 2025 09:23 AM

Re: WiFi dipping in and out

Thanks, I will do. It's only for short bursts, 1 min max, but numerous times a day. I'm going to sit in front of the hub and wait...😁

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