WiFi dead spots

[RanjSingh]

Hi team,

since switching to Sky, I have no WiFi or very weak connection throughout my house. Can 2 or 3 WiFi boosters be sent out to cure the dead spots? As st the minute my phone and other devices are switching to 5G, and I have used my entire 40GB allocation in less than a month.

Kind Regards,

Ranj

[TimmyBGood]

@RanjSingh 

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.