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Discussion topic: WiFi dead spots

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This message was authored by: Ben777710

WiFi dead spots

There are a few noticeable dead spots in my home for WiFi connection. 
The overall speed and connection has been checked online and is rated 'good'. Yet, certain areas and devices are frequently subject to buffering and disconnection. 

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This message was authored by: caesarome

Re: WiFi dead spots

Posted by a Superuser, not a Sky employee. Find out more

@Ben777710 

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

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