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Discussion topic: WiFi cuts out 6-7 times an hour.

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This message was authored by: JAL14

WiFi cuts out 6-7 times an hour.

My WiFi.....to include TV, computer, and phone calls made over WiFi cut out for thirty seconds 6-7 times an hour.

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This message was authored by: JimM1

Re: WiFi cuts out 6-7 times an hour.

@JAL14 Have you run any off the diagnostic test. Link is below.

 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

 

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This message was authored by: JAL14

Re: WiFi cuts out 6-7 times an hour.

Everything says looks fine.... until it shuts off for 30 seconds multiple times an hour.

This message was authored by: JimM1

Re: WiFi cuts out 6-7 times an hour.

@JAL14 Time to call sky and report the fault. Number is below in the link. See need more help.

 

https://www.sky.com/help/home

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